Refund policy

At Layla & Boo, we want you to love every purchase you make with us. While we do not offer refunds, we understand that sometimes things don’t work out perfectly — which is why we offer an in-store exchange policy.

🔁 Exchange Only

We accept exchanges in-store only, within 7 days of your purchase.

To qualify for an exchange:

• Items must be unworn, unwashed, and in original condition with all tags attached
• You must provide a receipt or order confirmation
• Exchanges are only processed in person at our retail store

 

📍 Exchange Address:

Layla & Boo
3214 W Magnolia Blvd
Burbank, CA 91505

 

❌ No Refunds

We do not offer refunds for any purchases — online or in-store.

🚫 Non-Exchangeable Items

We do not accept exchanges on the following:

• Sale or clearance items
• Accessories (for hygiene reasons)
• Gift cards

📦 Online Orders

At this time, online purchases made within our state of California cannot be exchanged by mail and must be brought in person to our store.

Customers who placed orders from out of state are eligible to exchange items by mail.

 

📩 Questions?

Feel free to contact us anytime:

📧 Laylaandboo@gmail.com

Thank you for supporting our business!

🧸 Tiny clothes for tiny humans.